Immersing ourselves in the Future of Work

“We’re working on VR because I think it’s the next major computing and communication platform after phones.”

Mark Zuckerberg 

Mike Harris and Olivia Lory Kay explore the role of immersive technologies in the future of learning.

The future of work is already here. Changes that we expected by 2030 have happened within a few extraordinary weeks. Wherever and however work takes place, learning is key – be that learning how to hook-up a device and manage your workload remotely, or upskilling your people to meet the changing needs of your business.

Turbulent times bring the need for learning to the forefront. Immersive platforms have a role to play in solving some of the immediate challenges of remote working, while helping us to engage with the future of work.

Integrating immersive platforms such as augmented and virtual reality into L&D is the next big leap forward. The time to create learning for them is now.

In an age of uncertainty, three services are in high demand: Upskilling, optimising and conversion. For each of these, immersive platforms offer effective and innovative solutions that don’t need fancy hardware, lengthy production times or sky-high budgets.

Just as our need to relax and connect at home is driving a boom in the gaming industry, so L&D can use the same immersive technologies to prepare people for the future of work in an engaging and enjoyable way.

Why now?

How do you build teams across distance and connect people to feel part of one team? How do you induct and onboard new staff remotely?

Immersive platforms provide the ultimate ‘safe space’ to fail – to feel what it’s like to conduct an interview, be on site in a new role, handle specialist equipment, or gain guidance from an expert. They play a role in keeping people connected to a world of work – and to each other – when being physically near isn’t possible right now.

And when people re-emerge from the lockdown, we can help those from the worst hit industries transfer skills and upskill new capabilities to find a brighter future.

Immersive content has proven to help people learn faster as they not only go through the motions of learning a skill but go through the emotions too. Learning how you react, what you like and how you communicate and to see the effects of your decisions in near real-time are some of the benefits that an immersive experience brings to training.

Are they cost efficient and accessible?


The deployment of new platforms has never been more industry and scale ready.

Immersive platforms have been developing solutions over the last decade and are now bringing the fruits of their labour to markets that urgently need them.

We have the capability to help people train for scenarios across all sectors including health, education, government services, defence and social care.

One of the biggest recent deployments of VR to the service industry was made by Walmart to help their retail staff deal with the ‘business unusual’ conditions of Black Friday sales. Using VR, they trained people virtually to know what it’s like to handle queues and crushes and deal with critical incidents.

What used to be blockers are now benefits. High-cost, bespoke solutions are no longer the norm. Increasingly, immersive interactive content can be created to work across multiple platforms. You don’t need headsets or other special tech as solutions now are often self-service and compatible with desktop computers, laptops and smartphones.

We have the benefit of multiple industry-ready plug-and-play platforms that increasingly work from standards, meaning your investment will have shelf life.

We no longer need to go out and shoot complex 360 film scenes for content to feel realistic; modelling can render quality that is near life-like and be cost effective. We can model scenarios right now without leaving home.

Brightwave are working to support clients with these challenges today and would love the opportunity to share our experience with you.


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