Capita logo

is now part of

Capita logo

More innovation.

More creativity.

More capability.

We create better outcomes through digital learning.

We design and produce meaningful learning experiences and cutting-edge content to amplify the value of learning. Originally Brightwave, we became part of Capita, and have evolved to become Capita's digital learning powerhouse.

To find out how we can help you, please get in touch:

What we do and what sets us apart?

  • We create digital learning experiences of all shapes and sizes
  • Working in collaboration with you to help identify and define your business and learning objectives to solve the right problem
  • Our consultative approach – tailored solutions focussed on specific performance requirements from onboarding and systems training to major business transformation and beyond

Big and small

Creation of digital learning content from a short 30-minute course or an integrated multi-module learning package.

Self-paced and live learning

In addition to including face-to-face courses and other teaching resources, our learning design can combine live online learning with self-paced courses.

Self-authoring tools

We use Articulate Storyline 360, Evolve and RISE, pushing them to work in ways not possible for in-house L&D teams. We will give you the ability to execute the updates yourself.

Entirely bespoke

Waveform: Our own learning tool, gives us the power to create bespoke blended and tailored programmes that deliver creativity and impact at scale.

Learning Management Systems (LMS)

Tessello: our learning platform, developed to be intuitive, personalised, adaptable and accessible.

Latest technology

Working with our partners Obrizum and Filtered, we can incorporate content intelligence and AI into learning programmes to deliver personalised and relevant learner journeys.

Our strengths and expertise


We have access to a wide range of capabilities across Capita's digital and educational services.

End-to-end learning journey

Learning does not begin and end with the LMS, we look at the whole journey.

Visual design

Our in-house media production team includes art direction, UX, UI, animation and film – ensuring beautiful design is an integrated part of the process.

Industry experts

Working across different sectors, public and private, means we have a breadth of experience to channel into projects.

Regulatory / compliance requirements

We use media rich, engaging content to make your regulatory/compliance requirements content effective. Our expertise includes: Financial Crime; Environmental, Social and Governance; Ethics

Customer service / sales skills training

Our learning design and methodologies suit a varied audience. We've created courses for charity volunteers, call centres and holiday companies.


Accessibility is built in from the start and we have a rigorous testing regime using adaptive technology.


We provide courses in 20+ languages.


We build gamification techniques into learning design to boost engagement levels, improve knowledge absorption and influence behaviours.